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Cozmo

  • Product Compliance
  1. Customer Care
  2. Cozmo
  • FAQ Categories
    Pre-Sales
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    Pre-Sales
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    PRE-SALES

    • Can I change my order?
    • Why won’t my order go through?
    • Where can I purchase Cozmo cubes and other spare parts?
    • What is the difference between Cozmo and Vector?
    • Availability
    • Where do I enter my promo code?
    See all 14 articles

    Product Information

    • Questions about Cozmo's Playtime and Battery
    • Quick Start Guide
    • Download the Android / Kindle Fire APK
    • Product Compliance
    • Cozmo Changelog
    • Cozmo Privacy Basics
    See all 7 articles

    Gameplay

    • [VIDEO] How do I connect to Cozmo’s WiFi network?
    • Learn more about Education (EDU) Mode
    • Cozmo and Sparks
    • How to erase or restore Cozmo
    • What type of laser pointer can I use with Cozmo?
    • Helpful Tips to Get Started
    See all 13 articles

    Troubleshoot

    • Cozmo's Cubes
    • Why does Cozmo keep turning off?
    • How to powercycle Cozmo
    • How to reset Cozmo to factory firmware
    • Why do I get Error 2 / Error 3?
    • Can't Feed Cozmo
    See all 11 articles
  • Top Articles
    • Can I change my order?
    • Why won’t my order go through?
    • Questions about Cozmo's Playtime and Battery
    • [VIDEO] How do I connect to Cozmo’s WiFi network?
    • Cozmo's Cubes
    • Why does Cozmo keep turning off?
    • Check device compatibility
    • Download the Quick Start Guide
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