If you are having an issue with Cozmo, powercycling him may help resolve the issue. Step-by-step "how to powercycle Cozmo" guidelines are provided below.
My Cozmo has a backpack button
- Take Cozmo off his charging platform
- Press and hold his backpack button for 5 seconds
- Place Cozmo back on his charging platform
My Cozmo does not have a backpack button
- Take Cozmo off his charging platform
- Unplug the adapter from the socket but leave the USB cable plugged into the adapter
- Place Cozmo on his charging platform and wait until his light goes off
- Take Cozmo off his charging platform again
- Plug the adapter back into the socket
- Place Cozmo back on his charging platform
